24/7 Support number 00 44 (0) 7702 120043

Useful things to know before you come

What is included with the price of the lodge?

Within the price, you get all clean fresh bed linen and bath/hand towels (we ask that these are not used at the pools).

You also have a fully equipped kitchen with pots and pan and cutlery, plates, mugs, glasses etc.

Within the lodge you have a private hot tub that will be clean and ready for your arrival.

You have a large smart TV with free Netflix and a DVD.player.

  • The kitchen includes a dishwasher, microwave, fridge/freezer, gas oven, gas hob, toaster, kettle.
  • Starter pack – cleaning and washing up products, dishwasher tablets, a tea towel, an oven glove, tea, and coffee are provided.
  • Bath and shower
  • Bed linen, duvets and towels
  • Beds made up for your arrival
  • Decked balcony with garden furniture and private hot tub.
  • Double glazed and heated throughout
  • A 42″ Smart TV with free Netflix access and a DVD player with loads of DVDs for you to enjoy in the lounge
  • Visitors need to bring their own toiletries
  • All non-smoking accommodation
  • Gas and electricity included
  • Standard Check-In: 4:00 PM/ Check-out: 10:00 AM
  • Early check-in/late check-out is available on request at a small additional charge.
  • Tesco, ASDA and Sainsbury’s groceries delivery available and can be pre-ordered
  • Finlake is not advisable for wheelchair users or persons with mobility difficulties

Leisure Sessions at Finlake

One hour session in the indoor waterpark

£8 adult
£6 for kiddies up to 18 years and under 3 is free

Is the price ‘per person’ or ‘all inclusive’?

The prices shown on our Prices and Booking are inclusive of the above and are not per person.

What is Finlake Falls?

Finlake Falls is the Haulfryns state-of-the-art fitness complex and waterpark.

Its offers you the very best in fitness facilities, including 15 bike spin studio, 32 capacity fitness studio, bespoke sauna & steam room, free weights, and over 60 pieces of cardio-vascular & resistance equipment.

Whether you wish to do a few lengths in our adult swimming pool, or have fun in our waterpark with flumes, pools, toddler splash water playground, and poolside Splash Café, there is something for everyone. Day passes can be purchased at the resorts Finlake Falls reception.

Are pets allowed at the Lodge?

No so sorry. We keep this lodge pet and smoking free.

Is the Hot Tub cleaned regularly?

The hot rub is cleaned and drained in-between each visit. It is also chemically checked every day of your visit.

Where is the nearest Supermarket?

There is a small Spar and Co-Op in Chudleigh, and a large Tesco in Newton Abbot, however Tesco deliver to the resort.

We have found that it is easy to do an online shop from the comfort of your home, and get it delivered for the day that you arrive to save you bringing it all with you.

Tescos deliver right to Complete Serenity – Woodland View 39. When ordering use the address ‘Woodland View 39. Finlake Holiday Park, Chudleigh, Newton Abbot, Devon, TQ13 0EJ’. Make sure you include your mobile number as they call you to find our where your located.

What is not included / recommend we bring?

Its recommended that you bring with you;

Swimming towels for the Hot Tub/Swimming pools, toiletries and soap, additional toilet rolls and cleaning products maybe required as there is not a daily cleaning service.

Can we book Go Active /Go Active Kids sessions before we come?

Yes you can, and its recommended that you your book sessions before you arrive to start planning a brilliant holiday.

Please contact the resorts activity team on 01625 563250 or email Finlake.Activities@haulfryn.co.uk and request a copy of the latest timetable for the time that you are visiting.

When booking I see we can book early check-in / Late checkout?

That is correct. This is due subject to availability and can be refused (and refunded) after booking.

Early Check-in is 1pm, and Standard Check-in is 4pm.

Late Check-out is 1pm and Standard is 10am.

Due to the deep cleaning that takes place between stays, we are unable to offer late checkout if someone has previously purchased an early check-in. The same goes for Early checkin if someone has previously purchased a late check out.

Useful things to know before you come

Towels & linen

Fresh towels and linen is provided, however please bring your own flannels and swimming towels.

A reliable Taxi

Based in Newton Abbot 01626 355555, always very reliable and competitive priced!

Parking

You will find a parking bay next to your lodge.

Check in time 16:00

You are welcome to arrive at the holiday park any time you like and you can enjoy the facilities and activities during the day. If you arrive before 16:00. If the housekeeping team is ready for you before 16:00 they will send you a text message to let you know.

Easy check-out time 10:00

Check out is at 10:00 please from the lodge. However, you can enjoy the facilities at the park for the whole day. So, if you would like to stay at the holiday park for longer you might like to consider booking a slot at the swimming pool to have a last shower before you head off home if you would like that.